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	<title>Comments on: Healthcare, Uncertainty, and Thinking</title>
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		<title>By: The Buzz &#187; Blog Archive &#187; Healthcare , Uncertainty, and Thinking » Adaptive Strategies Blog</title>
		<link>http://www.adaptstrat.com/blog/index.php/healthcare-uncertainty-and-thinking/comment-page-1#comment-494</link>
		<dc:creator>The Buzz &#187; Blog Archive &#187; Healthcare , Uncertainty, and Thinking » Adaptive Strategies Blog</dc:creator>
		<pubDate>Thu, 17 Sep 2009 22:28:32 +0000</pubDate>
		<guid isPermaLink="false">http://www.adaptstrat.com/blog/?p=165#comment-494</guid>
		<description>[...] The healthcare system is fascinating because it will touch EVERYONE at one time or another. You may work in the system, or supply the system, or use the system – but it will touch you, one way or another, over the course of your life. &#8230;Continue Reading&#8230; [...]</description>
		<content:encoded><![CDATA[<p>[...] The healthcare system is fascinating because it will touch EVERYONE at one time or another. You may work in the system, or supply the system, or use the system – but it will touch you, one way or another, over the course of your life. &#8230;Continue Reading&#8230; [...]</p>
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		<title>By: Bill Welter</title>
		<link>http://www.adaptstrat.com/blog/index.php/healthcare-uncertainty-and-thinking/comment-page-1#comment-488</link>
		<dc:creator>Bill Welter</dc:creator>
		<pubDate>Mon, 14 Sep 2009 21:47:32 +0000</pubDate>
		<guid isPermaLink="false">http://www.adaptstrat.com/blog/?p=165#comment-488</guid>
		<description>Steve, 
Thanks for the comments. 
Your comment about sitting still reminds me of some advice I received from a Gunnery Sergeant in my Marine Corps days. His advice was simple -- when you&#039;re caught in an ambush -- MOVE. Standing still gets you killed. It seems to me that the &quot;standing still&quot; option is not viable at all. 
I&#039;ll have to find Porter&#039;s article, but I like the message. Preventive &quot;maintenance&quot; of our most valuable resource (people) will pay off in the longer term. Unfortunately, some pundits can only see the short term costs.</description>
		<content:encoded><![CDATA[<p>Steve,<br />
Thanks for the comments.<br />
Your comment about sitting still reminds me of some advice I received from a Gunnery Sergeant in my Marine Corps days. His advice was simple &#8212; when you&#8217;re caught in an ambush &#8212; MOVE. Standing still gets you killed. It seems to me that the &#8220;standing still&#8221; option is not viable at all.<br />
I&#8217;ll have to find Porter&#8217;s article, but I like the message. Preventive &#8220;maintenance&#8221; of our most valuable resource (people) will pay off in the longer term. Unfortunately, some pundits can only see the short term costs.</p>
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		<title>By: Bill Welter</title>
		<link>http://www.adaptstrat.com/blog/index.php/healthcare-uncertainty-and-thinking/comment-page-1#comment-487</link>
		<dc:creator>Bill Welter</dc:creator>
		<pubDate>Mon, 14 Sep 2009 21:38:41 +0000</pubDate>
		<guid isPermaLink="false">http://www.adaptstrat.com/blog/?p=165#comment-487</guid>
		<description>Bob, 
I agree with your wish for market forces and free enterprise to work. And, like you, I worry about running out of time. 
I suspect that will will only work if someone &quot;follows the money&quot; and levels the playing field with the insurance companies. I had a  long conversation over this past weekend with an old friend who pretty much convinced me that government&#039;s role should be to level the competitive playing field and then get out of the way. He&#039;s absolutely against a national insurance scheme and &quot;simply&quot; wants any payor to compete in any state. When I think back to the deregulation of the airline industry I think I have to agree. It was tough for some of the incumbants, but pretty good (price wise) for the American public.</description>
		<content:encoded><![CDATA[<p>Bob,<br />
I agree with your wish for market forces and free enterprise to work. And, like you, I worry about running out of time.<br />
I suspect that will will only work if someone &#8220;follows the money&#8221; and levels the playing field with the insurance companies. I had a  long conversation over this past weekend with an old friend who pretty much convinced me that government&#8217;s role should be to level the competitive playing field and then get out of the way. He&#8217;s absolutely against a national insurance scheme and &#8220;simply&#8221; wants any payor to compete in any state. When I think back to the deregulation of the airline industry I think I have to agree. It was tough for some of the incumbants, but pretty good (price wise) for the American public.</p>
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		<title>By: Steve MacGill</title>
		<link>http://www.adaptstrat.com/blog/index.php/healthcare-uncertainty-and-thinking/comment-page-1#comment-486</link>
		<dc:creator>Steve MacGill</dc:creator>
		<pubDate>Mon, 14 Sep 2009 15:41:49 +0000</pubDate>
		<guid isPermaLink="false">http://www.adaptstrat.com/blog/?p=165#comment-486</guid>
		<description>Bill;

Looks like I&#039;m a bit late to the conversation you are having out here. Some great comments and good thinking. Hopefully I can add to the mix a bit.

Two thoughts to add to the conversation: 

I like the triangle model. I&#039;ve seen it twice in the past couple of days. Here and in an article I read.....I think it was in Newsweek. It explains the tug of war that takes place in the politics of this space as well as the realities of the multitude of solutions being considered. The triangle explains that you can&#039;t have it all. 

The question then becomes where is the balance and collectively how much of what do we want and need. Cost, choice and coverage.  I think this is at the core of the current debate and I too believe this will continue to be an evolutionary process and even then not static. A process that will constantly need balance.

The second piece of thinking I&#039;d like to add to the debate is continuing the stream of thought regarding Michael Porter and his thinking on the subject. He recently wrote an article (I think it was in the NE Journal of Medicine but don&#039;t hold me to it) where he talked about the fact that employers can not and should not remove themselves from providing health care. 

He differentiated health care by the way from mere health insurance. He called the later the &quot;sick fund&quot; and labeled it as valuable but reactive.  He cited the growth of employer sponsored health care in countries with universal coverage as an example. His focus was on the value to the business of keeping people healthier and helping them manage their health....its impact on productivity and the cost of disability to the operations of the business. 

He focused on the use of information technology and the customized and predictive information employers can leverage to help employees change their behavior and better manage their health. I&#039;ll see if I can retrieve the article...he does a more better and much more compelling job than I do.....but I found the focus very interesting.

A third thought.... I know I said two but this hit me as I was writing #2. So what should each of the players in the process do now? What actions (if any) should they take? Is sitting still and waiting an option right now? 

Look forward to your next installment ...

Steve MacGill</description>
		<content:encoded><![CDATA[<p>Bill;</p>
<p>Looks like I&#8217;m a bit late to the conversation you are having out here. Some great comments and good thinking. Hopefully I can add to the mix a bit.</p>
<p>Two thoughts to add to the conversation: </p>
<p>I like the triangle model. I&#8217;ve seen it twice in the past couple of days. Here and in an article I read&#8230;..I think it was in Newsweek. It explains the tug of war that takes place in the politics of this space as well as the realities of the multitude of solutions being considered. The triangle explains that you can&#8217;t have it all. </p>
<p>The question then becomes where is the balance and collectively how much of what do we want and need. Cost, choice and coverage.  I think this is at the core of the current debate and I too believe this will continue to be an evolutionary process and even then not static. A process that will constantly need balance.</p>
<p>The second piece of thinking I&#8217;d like to add to the debate is continuing the stream of thought regarding Michael Porter and his thinking on the subject. He recently wrote an article (I think it was in the NE Journal of Medicine but don&#8217;t hold me to it) where he talked about the fact that employers can not and should not remove themselves from providing health care. </p>
<p>He differentiated health care by the way from mere health insurance. He called the later the &#8220;sick fund&#8221; and labeled it as valuable but reactive.  He cited the growth of employer sponsored health care in countries with universal coverage as an example. His focus was on the value to the business of keeping people healthier and helping them manage their health&#8230;.its impact on productivity and the cost of disability to the operations of the business. </p>
<p>He focused on the use of information technology and the customized and predictive information employers can leverage to help employees change their behavior and better manage their health. I&#8217;ll see if I can retrieve the article&#8230;he does a more better and much more compelling job than I do&#8230;..but I found the focus very interesting.</p>
<p>A third thought&#8230;. I know I said two but this hit me as I was writing #2. So what should each of the players in the process do now? What actions (if any) should they take? Is sitting still and waiting an option right now? </p>
<p>Look forward to your next installment &#8230;</p>
<p>Steve MacGill</p>
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		<title>By: Bob Clarke</title>
		<link>http://www.adaptstrat.com/blog/index.php/healthcare-uncertainty-and-thinking/comment-page-1#comment-484</link>
		<dc:creator>Bob Clarke</dc:creator>
		<pubDate>Fri, 11 Sep 2009 14:39:17 +0000</pubDate>
		<guid isPermaLink="false">http://www.adaptstrat.com/blog/?p=165#comment-484</guid>
		<description>OK.. so I sort of drifted off of your actual topic but I enjoyed the soap box!  I too view myself as a fiscal conservative / socially progressive (read responsible) individual...  I don&#039;t like unwarranted government intervention but I don&#039;t want the arctic drilled for oil either.  Health care is a different animal though.  There are too many forces pulling in very different directions all of which are admirable but not necessarily in agreement.  My concern is that traditional healthcare leadership, those within the walls of an organization have by and large, not been proactive enough in fixing the systems to improve access, quality and affordability.  Certainly there are those who are outside the norm but in general I find that this is case.  I truly do hope that market forces and free enterprise can address these issues... but we are also running out of time.</description>
		<content:encoded><![CDATA[<p>OK.. so I sort of drifted off of your actual topic but I enjoyed the soap box!  I too view myself as a fiscal conservative / socially progressive (read responsible) individual&#8230;  I don&#8217;t like unwarranted government intervention but I don&#8217;t want the arctic drilled for oil either.  Health care is a different animal though.  There are too many forces pulling in very different directions all of which are admirable but not necessarily in agreement.  My concern is that traditional healthcare leadership, those within the walls of an organization have by and large, not been proactive enough in fixing the systems to improve access, quality and affordability.  Certainly there are those who are outside the norm but in general I find that this is case.  I truly do hope that market forces and free enterprise can address these issues&#8230; but we are also running out of time.</p>
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		<title>By: Bill Welter</title>
		<link>http://www.adaptstrat.com/blog/index.php/healthcare-uncertainty-and-thinking/comment-page-1#comment-482</link>
		<dc:creator>Bill Welter</dc:creator>
		<pubDate>Fri, 11 Sep 2009 00:57:33 +0000</pubDate>
		<guid isPermaLink="false">http://www.adaptstrat.com/blog/?p=165#comment-482</guid>
		<description>Bob, 
Thanks for the comments and the insights. I really like your triangle of forces pulling on the system. 
I tend to be socially liberal but fiscally conservative so I agree and disagree with both of our political parties. I just wish I saw more thinking and less posturing.
My next post is going to look at some of the issues raised in T.R. Reid&#039;s latest book. I think I also need to consider your triangle. 
Bill</description>
		<content:encoded><![CDATA[<p>Bob,<br />
Thanks for the comments and the insights. I really like your triangle of forces pulling on the system.<br />
I tend to be socially liberal but fiscally conservative so I agree and disagree with both of our political parties. I just wish I saw more thinking and less posturing.<br />
My next post is going to look at some of the issues raised in T.R. Reid&#8217;s latest book. I think I also need to consider your triangle.<br />
Bill</p>
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		<title>By: Bob Clarke</title>
		<link>http://www.adaptstrat.com/blog/index.php/healthcare-uncertainty-and-thinking/comment-page-1#comment-481</link>
		<dc:creator>Bob Clarke</dc:creator>
		<pubDate>Thu, 10 Sep 2009 23:41:21 +0000</pubDate>
		<guid isPermaLink="false">http://www.adaptstrat.com/blog/?p=165#comment-481</guid>
		<description>Bill..  These are all very interesting questions or statements about the state of our health care system.  Having worked with leadership at all levels, payer and provider organizations, physicians, as a patient and as a business owner offering insurance benefits, I certainly see that the issues are real and very complex.  Unfortunately I don’t believe that any one approach will ever “solve” the crisis that is brewing.  On one hand there are clearly technical innovations that can be applied to all sides of the equation (giving, getting, and paying for care) but each has its own issues and biases.  On the other hand there are certainly financial models that can influence one’s purchasing decisions either from a patient seeking care or from an organization that provides or pays for care.  But…and this is a big one..  Individuals are individuals first and will generally pitch in for the greater good only after their personal needs are met.  For example, waiting for certain types of treatment that may not yet be proven 100% effective if there is just a HOPE that anything will help…of course regardless of cost or efficacy.  We are willing make changes as long as they don’t affect me.  This holds true in the workforce as well of course.  That Twinkie and triple latte I had for lunch?  Why should I be financially penalized if I have a heart attack later?  With so many competing interests it may prove impossible to come to an acceptable solution.

I agree with your premise that the industry as been in a state of evolution and will continue to do so.  The speed at which change is happening however is certainly accelerating.  My perspective, after having been inside many of these nation’s leading organizations, is that leadership for the most part is simply afraid of change or is not equipped for it.  The triangle “tug of war” between the providing of care, the payment of care, and the personal expectation of care makes for a very difficult balance.  This of course is why some in government feel compelled to step in.  I don’t have the solution of course but I do know that leadership at all levels must not be fearful of the unknown and be willing to wade into the depths to continue to improve the system.</description>
		<content:encoded><![CDATA[<p>Bill..  These are all very interesting questions or statements about the state of our health care system.  Having worked with leadership at all levels, payer and provider organizations, physicians, as a patient and as a business owner offering insurance benefits, I certainly see that the issues are real and very complex.  Unfortunately I don’t believe that any one approach will ever “solve” the crisis that is brewing.  On one hand there are clearly technical innovations that can be applied to all sides of the equation (giving, getting, and paying for care) but each has its own issues and biases.  On the other hand there are certainly financial models that can influence one’s purchasing decisions either from a patient seeking care or from an organization that provides or pays for care.  But…and this is a big one..  Individuals are individuals first and will generally pitch in for the greater good only after their personal needs are met.  For example, waiting for certain types of treatment that may not yet be proven 100% effective if there is just a HOPE that anything will help…of course regardless of cost or efficacy.  We are willing make changes as long as they don’t affect me.  This holds true in the workforce as well of course.  That Twinkie and triple latte I had for lunch?  Why should I be financially penalized if I have a heart attack later?  With so many competing interests it may prove impossible to come to an acceptable solution.</p>
<p>I agree with your premise that the industry as been in a state of evolution and will continue to do so.  The speed at which change is happening however is certainly accelerating.  My perspective, after having been inside many of these nation’s leading organizations, is that leadership for the most part is simply afraid of change or is not equipped for it.  The triangle “tug of war” between the providing of care, the payment of care, and the personal expectation of care makes for a very difficult balance.  This of course is why some in government feel compelled to step in.  I don’t have the solution of course but I do know that leadership at all levels must not be fearful of the unknown and be willing to wade into the depths to continue to improve the system.</p>
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		<title>By: Fred H Schlegel</title>
		<link>http://www.adaptstrat.com/blog/index.php/healthcare-uncertainty-and-thinking/comment-page-1#comment-477</link>
		<dc:creator>Fred H Schlegel</dc:creator>
		<pubDate>Fri, 04 Sep 2009 14:23:43 +0000</pubDate>
		<guid isPermaLink="false">http://www.adaptstrat.com/blog/?p=165#comment-477</guid>
		<description>Hoshin sounds interesting. Timing on coffee sounds good.
.-= Fred H Schlegel&#180;s last blog ..&lt;a href=&quot;http://feedproxy.google.com/~r/frogblog/yTub/~3/zevqsNK5jhg/&quot; rel=&quot;nofollow&quot;&gt;Biomutualism, Breaking Down Silos, and Finding Inspiration&lt;/a&gt; =-.</description>
		<content:encoded><![CDATA[<p>Hoshin sounds interesting. Timing on coffee sounds good.<br />
.-= Fred H Schlegel&#180;s last blog ..<a href="http://feedproxy.google.com/~r/frogblog/yTub/~3/zevqsNK5jhg/" rel="nofollow">Biomutualism, Breaking Down Silos, and Finding Inspiration</a> =-.</p>
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		<title>By: Bill Welter</title>
		<link>http://www.adaptstrat.com/blog/index.php/healthcare-uncertainty-and-thinking/comment-page-1#comment-474</link>
		<dc:creator>Bill Welter</dc:creator>
		<pubDate>Wed, 02 Sep 2009 18:51:00 +0000</pubDate>
		<guid isPermaLink="false">http://www.adaptstrat.com/blog/?p=165#comment-474</guid>
		<description>Fred, 
Let&#039;s find a place to meet for coffee and conversation after Labor Day. Somewhere near O&#039;Hare? I&#039;d love to meet face-to-face. 
Hoshin planning is a Japanese approach and looks at the reality of obstacles in the path to strategic success. I liken it to &quot;reality strategy.&quot;</description>
		<content:encoded><![CDATA[<p>Fred,<br />
Let&#8217;s find a place to meet for coffee and conversation after Labor Day. Somewhere near O&#8217;Hare? I&#8217;d love to meet face-to-face.<br />
Hoshin planning is a Japanese approach and looks at the reality of obstacles in the path to strategic success. I liken it to &#8220;reality strategy.&#8221;</p>
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		<title>By: Bill Welter</title>
		<link>http://www.adaptstrat.com/blog/index.php/healthcare-uncertainty-and-thinking/comment-page-1#comment-473</link>
		<dc:creator>Bill Welter</dc:creator>
		<pubDate>Wed, 02 Sep 2009 18:47:55 +0000</pubDate>
		<guid isPermaLink="false">http://www.adaptstrat.com/blog/?p=165#comment-473</guid>
		<description>Oliver, 
I&#039;m honored to have your first response. 
In addition to Porter have you looked at Clay Christensen&#039;s book on HC? His view of three kinds of providers is a great organizing tools. 
Bill</description>
		<content:encoded><![CDATA[<p>Oliver,<br />
I&#8217;m honored to have your first response.<br />
In addition to Porter have you looked at Clay Christensen&#8217;s book on HC? His view of three kinds of providers is a great organizing tools.<br />
Bill</p>
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